Returns & Refunds
Effective Date: October 20, 2026
Thank you for your interest in our puzzle books, the Faith-Filled Fun Bible Puzzle Book and The Ultimate Grenada Puzzle Adventure.
Our books are available for purchase through Amazon. All purchases made through Amazon are subject to Amazon’s applicable purchasing, return, refund and customer service policies.
1. Purchases Through Amazon
If you purchased one of our books through Amazon, please visit your Amazon account to review your order details and determine whether your purchase qualifies for a return or refund.
To request a return or refund:
- Sign in to your Amazon account.
- Navigate to Your Orders.
- Locate your book.
- Select the available return, refund or customer service option and follow the instructions provided.
Return eligibility and refund processing are determined in accordance with Amazon’s applicable policies and the circumstances of your order.
2. Damaged, Defective or Incorrect Books
If your book arrives damaged, defective or different from what you ordered, please contact Amazon customer service through your order details. Amazon will advise you on the available options for your purchase.
Where appropriate, you may also contact us through our website to share feedback about the book or report a product issue.
3. Refund Processing
Refunds for purchases made through Amazon are processed according to Amazon’s applicable procedures. We cannot independently issue refunds for transactions processed through Amazon.
4. Digital Products
If a digital edition becomes available through Amazon, its return and refund eligibility will be governed by the applicable Amazon store policies and digital-content terms.
5. Contact Us
If you have questions about our books, their contents or general product feedback, please contact us. For order-specific questions, payment issues, returns and refunds, please contact Amazon directly.
6. Policy Updates
We may update this policy when necessary. Any changes will be published on this page with a revised effective date.
Thank you for supporting Spice Isle Enigmas!