Shipping & Delivery
Effective Date: October 20, 2026
Our puzzle books are available for purchase through Amazon. Shipping options, delivery estimates, shipping charges and order fulfillment arrangements are determined by Amazon and the applicable fulfillment method for each order.
1. Placing an Order
Customers can purchase our books through their Amazon product listings. Available purchasing options and delivery destinations depend on the Amazon marketplace through which the book is listed.
2. Shipping and Delivery
Amazon provides shipping and delivery information during checkout. Delivery times may vary depending on:
- Your delivery address.
- Product availability.
- The fulfillment method.
- The shipping option selected.
- Carrier operations and other circumstances beyond our control.
Please refer to the delivery estimate displayed on Amazon before completing your purchase.
3. Order Tracking
To track your order:
- Sign in to your Amazon account.
- Select Your Orders.
- Locate your book.
- Select the available tracking or order details option.
If you experience a delivery delay or cannot locate your package, please contact Amazon customer service for assistance.
4. Shipping Fees and Additional Charges
Shipping fees and any applicable charges will be displayed during checkout on Amazon. For international orders, additional duties, taxes or import charges may apply depending on the destination and the terms of the transaction. Please review the charges and delivery conditions displayed by Amazon before placing your order.
5. Lost, Delayed or Damaged Packages
For packages that are lost, delayed or damaged during delivery, please contact Amazon through your order details. Amazon will advise you on the options available under its applicable policies. You may also contact us to report a product concern or provide feedback about your experience.
6. Contact Us
For questions about the books themselves, please contact us. For order status, shipping charges, tracking and delivery assistance, please contact Amazon directly.
7. Policy Updates
We may update this policy as our distribution arrangements change.
Thank you for choosing Spice Isle Enigmas. We hope you enjoy your puzzle adventure!